There are many reasons why email receipts can become lost or undeliverable. If you did not receive an email receipt for your transaction, try the following troubleshooting steps:
- Check your DALIOWALLET account to ensure that the sell transaction has been successfully processed. Confirm that the sold assets have been deducted from your wallet.
- Check your email spam and trash folders, as some email providers may erroneously filter automated messages as spam
If you need help, you can contact our Support.